Terms of Service

By accessing or using the Remote ACKtive website located at remoteacktive.com (the “Site”) or engaging Remote ACKtive for any staffing, recruitment, or related services, you (“Client,” “you,” or “your”) agree to be bound by these Terms of Service (“Terms”).

If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, you must not use our Site or services.

These Terms apply alongside any separate service agreement, statement of work, or proposal agreed upon between you and Remote ACKtive. In the event of a conflict, the specific service agreement shall prevail.

Remote ACKtive provides offshore staffing and recruitment services designed to help businesses build high-performing remote teams. Our primary service offerings include:

Specific deliverables, timelines, pricing, and scope of work are detailed in individual service agreements provided prior to engagement commencement.

You agree to use our Site only for lawful purposes and in a manner consistent with all applicable local, state, national, and international laws. You agree not to:

• Use the Site to transmit any harmful, fraudulent, deceptive, threatening, harassing, defamatory, or otherwise unlawful content.
• Attempt to gain unauthorized access to any portion of the Site, our servers, or any systems connected to the Site.
• Use automated bots, scrapers, or similar tools to harvest data from the Site without our express written consent.
• Interfere with or disrupt the integrity or performance of the Site.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Upload or transmit viruses or any other malicious code.

To enable Remote ACKtive to perform services effectively, you agree to:

• Provide accurate, complete, and current information about your business, hiring requirements, and team needs.
• Respond to candidate presentations and communications in a timely manner (typically within 3–5 business days).
• Provide necessary tools, system access, and onboarding resources for placed team members.
• Treat placed offshore professionals with respect and in compliance with applicable labor and anti-discrimination laws.
• Promptly notify Remote ACKtive of any concerns regarding a placed candidate's performance so we can take corrective action.
• Honor payment obligations as specified in your service agreement.

Remote ACKtive stands behind the quality of every placement with our 100% Client Satisfaction Guarantee:

This guarantee is subject to the client having met their obligations under Section 4 and does not apply in cases of client-side misconduct, illegal requests, or situations where the client has materially altered the scope of work post-placement.

Service fees, payment schedules, and billing terms are specified in the individual service agreement executed between you and Remote ACKtive prior to commencement.

• All fees are denominated in US dollars (USD) unless otherwise stated in your service agreement.
• Invoices are due and payable within the timeframe specified in your agreement. Late payments may incur interest charges as detailed in your service agreement.
• Remote ACKtive reserves the right to suspend services if payment obligations are not met.
• All fees paid are non-refundable except as expressly stated in your service agreement or as required by applicable law.

Each party agrees to treat the other’s confidential information with the same degree of care it uses to protect its own confidential information, but no less than reasonable care.

• Remote ACKtive will treat all client business information, hiring requirements, compensation details, and operational data as confidential.
• Client agrees to treat all candidate information, vetting methodologies, and pricing structures provided by Remote ACKtive as confidential.
• Confidential information may not be disclosed to third parties without prior written consent, except as required by law.
• These obligations survive termination of the service agreement for a period of two (2) years.

All content on remoteacktive.com — including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software — is the property of Remote ACKtive or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content without our prior written permission.

Our Site and services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
• Guarantees that the Site will be uninterrupted, error-free, or free from viruses or other harmful components.
• Guarantees of specific business outcomes, revenue growth, cost savings, or performance metrics for placed candidates.
• Accuracy or completeness of any information provided on the Site.

Remote ACKtive makes no representations regarding the suitability of candidates for any particular role beyond the scope of our vetting process.

To the fullest extent permitted by applicable law, Remote ACKtive, its officers, directors, employees, agents, and partners shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, data, business opportunities, or goodwill.
• Damages resulting from unauthorized access to or alteration of your transmissions or data.
• Conduct or content of any third party on or via the Site.

In no event shall Remote ACKtive’s total aggregate liability to you for all claims arising out of or relating to these Terms or our services exceed the total fees paid by you to Remote ACKtive in the three (3) months immediately preceding the event giving rise to the claim.

You agree to defend, indemnify, and hold harmless Remote ACKtive and its officers, directors, employees, contractors, agents, licensors, and partners from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney’s fees) arising from: (a) your use of or access to the Site; (b) your violation of these Terms; (c) your violation of any third-party rights, including any intellectual property or privacy rights; or (d) any claim that your use of our services caused damage to a third party.

Either party may terminate a service engagement as specified in the applicable service agreement. Remote ACKtive reserves the right to suspend or terminate your access to the Site immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Site ceases immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

You consent to the exclusive jurisdiction of the state and federal courts located in Laramie County, Wyoming for any disputes arising from these Terms or your use of our services. If you are a consumer in a jurisdiction that prohibits this choice of law, the laws of your jurisdiction may apply to the extent required.

Before initiating any formal legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for a period of thirty (30) calendar days from the date either party provides written notice of the dispute.

If a dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA), conducted in English in Cheyenne, Wyoming. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. This clause does not prevent either party from seeking emergency injunctive relief.

Remote ACKtive reserves the right to modify these Terms at any time. We will notify you of material changes by updating the “Last updated” date above and, where appropriate, by sending an email to the address associated with your account. Your continued use of the Site or our services after the effective date of any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

• Entire Agreement:These Terms, together with any executed service agreements, constitute the entire agreement between you and Remote ACKtive regarding their subject matter.
• Severability:If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
• Waiver:Failure by Remote ACKtive to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
• Assignment:You may not assign your rights or obligations under these Terms without Remote ACKtive's prior written consent. Remote ACKtive may assign its rights without restriction.
• Force Majeure:Neither party shall be liable for delays or failures in performance resulting from causes beyond their reasonable control, including natural disasters, pandemics, or government actions.

For questions about these Terms of Service, please contact us: